AI delivers value when it’s connected to your real systems — and that integration is usually the real work. dgm provides AI integration services for UK businesses using osFoundry. (dgm is an independent integration partner; osFoundry is a separate company’s product.)
What AI integration is
AI integration connects AI to your existing systems and data — CRM, ERP, helpdesk, documents, databases — so it can:
- act on live information;
- update records; and
- fit your workflows
rather than being a standalone tool. A model that can’t access your real information or act in your systems delivers little.
Integration is the hard part
The AI model is rarely the bottleneck — connecting it to your real systems and fitting it into your workflows is where most of the work and value sits. Good integration is what turns AI from a demo into a working capability. (See how long AI integration takes.)
What we integrate
Typically CRM, ERP, helpdesk/service tools, document stores, databases and other data sources — via connectors and APIs, not fragile screen-scraping. osFoundry provides a connector library and SDKs for this. We scope the specifics as part of the assessment. (See AI vs RPA.)
Built securely
We integrate with:
- data control — self-hosting or an EU region (osFoundry publishes US/EU/JP regions, not a UK one);
- access controls;
- human oversight for significant actions; and
- audit logging.
Integration touches your live systems, so security and governance are designed in.
Engagement and pricing
A fixed-fee assessment and roadmap, then a monthly integration engagement, with no per-seat fees. The right scope depends on your systems and use cases — contact us for a quote.
dgm is an independent integration partner with zero integrations so far — we’re transparent about that. To scope an AI integration, book a consultation with dgm. General information; scope and pricing per project. (See also our AI implementation services.)