AI agents — software that takes actions toward a goal — can automate real workflows, if built with the right guardrails. dgm builds custom AI agents for UK businesses on osFoundry. (dgm is an independent integration partner; osFoundry is a separate company’s product.)
What AI agents are
An AI agent takes actions — chaining steps, using tools, completing tasks — not just answering questions like a chatbot. That makes agents powerful for automating multi-step workflows. (See AI agents explained.)
What we build
We build bounded, human-in-the-loop agents tailored to your business:
- enquiry triage and processing;
- document handling end-to-end;
- information gathering and summarising; and
- system updates within limits.
The best use cases are well-defined and bounded — not “run my business autonomously”, which is overhyped and risky today. (See what is agentic AI?)
Built safely
We design agents with:
- scoped permissions — limited to what they need;
- human-in-the-loop review for significant actions;
- audit logging; and
- no broad unsupervised power over critical systems.
Safety is a design decision we build in. (See human in the loop.)
Integrated and data-controlled
Agents integrate with your systems (connectors/APIs) and respect data control — self-hosting or an EU region (osFoundry publishes US/EU/JP regions, not a UK one). osFoundry supports agents including scheduled runs.
Engagement and pricing
A fixed-fee assessment and roadmap, then a monthly engagement, with no per-seat fees. Scope depends on the agents and integrations — contact us for a quote.
dgm is an independent integration partner with zero integrations so far. To scope custom AI agents, book a consultation with dgm. General information; scope and pricing per project.