NHS organisations face acute admin pressure and a clear policy push toward AI — but adoption runs through specific NHS gates. dgm provides NHS AI integration services on osFoundry, focused on non-clinical use cases. (dgm is an independent integration partner; clinical responsibility stays with the provider. Not clinical or regulatory advice.)

What we do

We build non-clinical NHS AI within NHS rules:

  • correspondence and referral triage;
  • knowledge retrieval across clinical guidance;
  • admin automation; and
  • ambient-scribing-adjacent admin (per NHS England guidance).

All designed around DTAC, Information Governance and the DSPT. (See AI for NHS trusts.)

The NHS gates

This is what’s distinctive. NHS adoption is gated by:

  • DTAC — clinical safety, data protection, technical security, interoperability, usability;
  • NHS Information Governance; and
  • the DSPT.

A tool can be funded and still fail to deploy if it doesn’t meet these — so we build for them from the start. Compliance is usually the harder gate than funding.

Non-clinical first

AI used for a medical purpose is a regulated medical device (MHRA), with conformity and post-market obligations. We start non-clinical — delivering value without entering device regulation. Clinical AI is possible but brings significant additional obligations that stay with the provider/manufacturer.

Patient-data control

Patient data is special-category data. We keep it strictly controlled — self-hosting in the trust’s own cloud or an EU region (osFoundry publishes US/EU/JP regions, not a UK one — we don’t claim otherwise), minimising what AI processes, with audit and human oversight, designed around NHS IG and DSPT. We don’t send patient data to consumer tools.

Engagement and pricing

A fixed-fee assessment and roadmap, then a monthly engagement, with no per-seat fees. Scope depends on the use cases and compliance needs — contact us for a quote.

dgm is an independent integration partner with zero integrations so far — no NHS case studies to claim. Clinical responsibility and medical-device compliance stay with the provider. To scope NHS AI integration, book a consultation with dgm. Not clinical or regulatory advice.